Our Mission: To provide Covington residents and businesses with accurate water and wastewater billing information through a knowledgeable and friendly service staff.
The Utility Billing Department is responsible for ensuring that the residents and businesses in the City of Covington receive the best possible utility billing service. Whether you are establishing a new account, modifying an existing account or just inquiring about services, the Utility Billing Department can assist you.
Monday - Friday
8:30 a.m. to 4:30 p.m.
317 N. Jefferson Ave.
Covington, LA 70433
Phone: (985) 892-1811
Fax: (985) 898-4723
For after hours water emergencies, please call (985) 892-1811 opt. 9.
For after hours sewer emergencies, please call (985) 89201811 opt. 7.
If you would like to drop off your payment after hours, please use the night drop box located at the entrance to City Hall, 317 N. Jefferson Ave. These payments are picked up every weekday morning before 8 a.m.